Policies

Credit for Cancellation of Enrollment

No refunds.

No refunds or credits for concerts, teachings, workshops, and events offered by visiting artists and teachers.

All regular Sacred Stream courses, for which the following refund and credit policies apply, are listed here .

No credit for cancellations within 24 hours of a workshop, no shows, or withdrawals from a workshop after it has begun, with the following exception:

MD/Nurse/Doula/Midwife on call policy: Must inform us when they register that they are on call. Must call as soon as they know they can’t make it. May take the same workshop in the future at the repeat student rate (contact us for details).

For all workshops (except Destination Studies, Advanced Retreats and any other workshops/events as noted) if you cancel 15 or more days before the workshop, you will receive a credit for your payment that can be applied to a future workshop, less a 10% processing fee. If you cancel more than 24 hours and up to 14 days before the workshop, you will receive a credit that can be applied to a future workshop, less a 20% processing fee. Credit will not be extended for cancellations with less than 24 hours notice, no shows to the workshop, or withdrawals from the workshop after it has begun.

For Advanced Retreats: If you cancel more than 6 weeks before the workshop, you will receive credit for your payment that can be applied to a future workshop, less a 10% processing fee. If you cancel more than 3 weeks and up to 6 weeks before the workshop, you will receive credit for your payment that can be applied to a future workshop, less a 25% processing fee. If you cancel between 11 days and 3 weeks before the workshop, you will receive credit for your payment, less a 50% processing fee. No credit will be extended to cancellations with 10 days notice or less, no shows to the workshop, or withdrawals from the workshop after it has begun.

For Destination Classes: If you cancel more than 12 weeks before the workshop, you will receive credit for your payment, less a 10% processing fee. If you cancel more than 6 weeks and up to 12 weeks before the workshop, you will receive a credit for your payment, less a 25% cancellation fee.  If you cancel between 6 weeks and 15 days before the workshop, you will receive a credit for your payment, less a 50% cancellation fee. No credit will be extended to cancellations with 14 days notice or less, no shows to the workshop, or withdrawals from the workshop after it has begun.

Note: Fees are based on the regular tuition for the workshop, not on payments received.
 
Credit may be applied to most FSS workshops, though some exceptions do apply.  Credit must be used within 18 months of cancellation and cannot be transferred to another student.

If you are signing up for a class using a credit, we will ask you to confirm your wish register. Once you have confirmed, your credit is applied to the class and subject to the regular cancellation policies for that workshop. Until you have confirmed, you do not have a seat in the workshop. You are eligible for early registration discounts using credit as long as you confirm by the early registration deadline.

CEU fees paid for cancellations within 14 days of the workshop are forfeit. 

Class Postponement, Cancellation, Venue Change, or Schedule Change

If we postpone/reschedule a class, people can get a refund if they request one within 30 days of the class being rescheduled. After that, it becomes a credit. If we cancel a class, refunds will be issued.

Although it would be unusual to change the venue of a class, this may happen due to factors that are out of FSS's control. If this happens, students will be given as much notice as possible. Although it would be unusual to change the schedule of a class, this may happen either due to factors that are out of FSS's control or because FSS decides to change the hours in the class for a good reason. Such reasons may include, but are not limited to class size. FSS may decide to run a class with lower than targeted enrollment so as not to disappoint students who have signed up for the class. In this case, the class hours may be shortened. If this does happen, the content of the class will not be altered in any way. The shorter time period for the class would simply be a function of less time needed for fewer participants to share their experiences.

Repeating Courses

Students may repeat most workshops for a fraction of the tuition, though some restrictions do apply. Returning students must call us to confirm eligibility and register. When course content has changed, repeat fees no longer apply.

Other Fees

There is a $25 charge for processing payments the same day as class.
The fee for bounced checks is $25 and any additional related fees.
There is a $25 admin fee for registering online as a repeat student.

Discipline

The instructor may ask a student to leave a class if the student is being disrespectful or disruptive to that class. There will be no refund if a student is asked to leave.